These Terms and Conditions govern the provision of services by EIRA CLINIC. By booking a consultation or treatment, you agree to the following terms.

Services

EIRA CLINIC provides professional laser tattoo removal services. All treatments are subject to consultation and suitability assessment.

We reserve the right to refuse treatment where it is deemed clinically unsuitable, unsafe, or inappropriate.

Consultations

All clients must attend a consultation prior to treatment.

During consultation, we will:

  • Assess your tattoo and skin type
  • Review relevant medical history
  • Explain the treatment process
  • Discuss potential risks and expected outcomes

Clients are responsible for providing accurate and complete medical information. Failure to disclose relevant health conditions or medications may result in cancellation of treatment.

Treatment Outcomes

Laser tattoo removal results vary between individuals.

Outcomes depend on multiple factors including, but not limited to:

  • Tattoo size and location
  • Ink colour and density
  • Age of tattoo
  • Skin type
  • Individual immune response

We do not guarantee complete removal. All information provided regarding results is given in good faith and based on professional experience.

Pricing and Payment

Pricing will be confirmed during consultation or prior to treatment.

Full payment is required at the time of treatment unless otherwise agreed.

Prices are subject to change at any time, but confirmed bookings will be honoured at the agreed rate.

We do not compete on price and position our services as a premium offering.

Deposits and Cancellations

A deposit may be required to secure an appointment.

Deposits are non-refundable if:

  • The appointment is cancelled with insufficient notice
  • The client fails to attend

Clients are required to provide reasonable notice if they wish to reschedule an appointment.

Repeated cancellations or non-attendance may result in refusal of future bookings.

Client Responsibilities

Clients must:

  • Follow all pre-treatment and aftercare instructions
  • Inform us of any changes in medical condition
  • Avoid sun exposure and tanning prior to treatment
  • Attend sessions at recommended intervals

Failure to follow guidance may affect results and may increase risk of adverse effects.

Risks and Side Effects

Laser tattoo removal may involve temporary side effects including:

  • Redness
  • Swelling
  • Sensitivity
  • Temporary skin irritation

Rare complications may include blistering, pigmentation changes, or scarring.

All risks will be discussed during consultation.

Limitation of Liability

To the fullest extent permitted by law, EIRA CLINIC shall not be liable for:

  • Outcomes influenced by inaccurate medical disclosure
  • Failure to follow aftercare advice
  • Individual variations in healing response

Nothing in these terms excludes liability for death or personal injury caused by negligence, or for any other liability that cannot be excluded under UK law.

Photography

Clinical photographs may be taken for treatment records.

Photographs will not be used for marketing purposes without explicit written consent.

Complaints

If you are dissatisfied with any aspect of your treatment or service, you are encouraged to raise your concern directly with us so that it can be addressed promptly and professionally.

A formal complaints procedure is available upon request.

Intellectual Property

All website content, branding, logos, and materials remain the property of EIRA CLINIC and may not be reproduced without permission.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales.